Shipping Policy

Effective Date: August 2025

At DwaiWala, we aim to deliver your herbal remedies quickly, safely, and reliably across Pakistan and beyond.

Shipping Locations

We currently ship to:

  • All cities in Pakistan
  • All international destinations

Processing Time

Orders are processed within 1–2 business days after payment confirmation.
You will receive a tracking number via SMS or email once your order is dispatched.

Delivery Time

  • Pakistan: 2–5 business days
  • International: 7–14 business days (varies by location and customs clearance)

Note: Delivery delay may occur due to public holidays, weather conditions, or courier backlogs.

Shipping Charges

  • Within Pakistan: Flat rate of Rs. 299 (Free shipping on orders over Rs. 2,000)
  • International: Charges calculated at checkout based on location and package weight

Order Tracking

You will receive a tracking number once your order is shipped.
Track your order using the courier’s tracking portal or contact us for assistance.

Undeliverable Packages

If a package is returned to us due to incorrect address, failed delivery, or refusal, you may be responsible for re-shipping costs.

Support & Questions

For any shipping-related queries, contact us: