Privacy Policy

Last Updated: August 2025

At Dwaiwala, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

What Information We Collect

When you visit our site or make a purchase, we may collect the following personal information:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment information (processed securely by third-party gateways)
  • Device information (IP address, browser, time zone, etc.)
  • Interaction data (pages viewed, time on site, referring sites)

How We Use Your Information

We use the information we collect to:

  • Fulfill and manage your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

Payment Security

All payments are processed through secure third-party services (like Shopify Payments, PayPal, or Stripe). We do not store your credit/debit card information on our servers.

Third-Party Services

We may use third-party tools (e.g., Google Analytics, Meta Ads, WhatsApp Chat Support) to help us understand our visitors or serve ads. These platforms may collect limited anonymous data under their own privacy policies.

Your Rights

If you are located in certain regions (e.g., EU/UK), you have the right to:

  • Access, correct, or delete your personal data
  • Object to processing or request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: infodwaiwal@gmail.com

Cookies

We use cookies to improve user experience, track analytics, and support advertising. You can disable cookies in your browser at any time.

Children’s Privacy

Our site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be posted here.

Contact Us

For questions about this Privacy Policy or your data, please contact: